Privacy Policy

Neepsend Studio (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.neepsendstudio.co.uk (“Website”), and interact with our services. By using the Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit our Website:

a. Personal Information

Personal information refers to any data that can be used to identify you. This may include, but is not limited to:

• Name
• Email address
• Postal address
• Telephone number
• Payment information (such as credit card details)

b. Non-Personal Information

We may also collect non-personal information, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited on our Website
• Referring website or search engine

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. Cookies are small files placed on your device that help us analyze website traffic, improve the functionality of our Website, and personalize your experience. You can manage or disable cookies through your browser settings, but this may affect some features of the Website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and improve our services, products, and Website functionality
• To process transactions, including payments and orders
• To communicate with you about your account, orders, or inquiries
• To send marketing communications (only with your consent)
• To respond to your requests or customer support inquiries
• To analyze website traffic and trends for better user experience
• To comply with legal obligations and protect our rights

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, or performing other functions necessary for our business operations. These providers are obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or respond to a lawful request by authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we use industry-standard security protocols to protect your data, no method of data transmission over the internet or method of electronic storage is 100% secure. As such, we cannot guarantee absolute security of your personal information.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal or contractual obligations.
• Objection to Processing: You may object to the processing of your personal data for marketing or other legitimate interests.
• Withdraw Consent: If we process your personal data based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our Website may contain links to third-party websites. These third-party websites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. International Transfers

If you are accessing the Website from outside the United Kingdom, please be aware that your information may be transferred to and processed in the UK or other countries where we or our service providers operate. By using our Website, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: